The Loupa platform
Patient information, built around the journey.
A clinically governed pathway patients can return to before and after the consultation.
Loupa brings information, practical preparation and patient questions together. Patients can explore what is relevant now and revisit it as their care progresses.
The patient experience
Understand. Prepare. Participate.
Find the right information
Structured sections cover the condition, options, preparation and recovery, with clear routes to the information relevant to each stage.
Bring questions back into care
Prompts and tools help patients record questions and priorities for discussion. Clinical conversations and decisions remain with patients and their healthcare team.
Return when it matters
A mobile-friendly pathway stays available for patients and whānau to revisit between appointments and throughout care.
Clinical and operational foundations
Designed for real clinical services.
Local ownership and adaptation
Clinical information, contacts and practical instructions reflect the participating service and its agreed pathway.
Accessible information
The platform supports translation, narration and accessibility tools. Availability and suitability depend on the guide configuration and should be assessed with the people who will use it.
Controlled content lifecycle
The governance approach calls for named clinical ownership, review, approval, version control and scheduled review. These responsibilities should be agreed for each pathway.
Clear boundaries
Saved questions support preparation. They do not establish consent, replace an assessment or automatically become part of a clinical record.
Working product examples
Explore the working pathways.
Public patient pathways from participating services. These demonstrate the functioning product; they are not evidence of clinical effectiveness.
Compass Surgical
Hernia
Information, treatment options, questions, preparation and recovery.
Open hernia pathwayCompass Surgical
Gallbladder
Follow the pathway from understanding the condition to preparing for treatment.
Open gallbladder pathwayMacMurray
Gastroscopy
Explore a procedure-preparation pathway and service-specific information.
Open gastroscopy pathwayAnother example: Compass Surgical lumps & bumps pathway.
Development demonstrations
Potential wider applications.
Two exploratory proposals build on the same patient-information approach. Neither is presented as nationally approved or formally adopted.
Exploratory proposal 1
Clinical teaching and informed consent
Pre-reading about medical students, doctors in training, supervision and intimate examinations. This is a development demonstration, rather than a nationally implemented programme.
Open teaching demonstrationExploratory proposal 2
Procedure-specific patient information
Clinically governed guides adapted for individual healthcare organisations. The working pathways above illustrate the approach; a national application remains exploratory.
Discuss evaluation and developmentStart a conversation
Explore the next step with Loupa.
Start with a clinical journey, an evaluation question or a patient-information problem.