Privacy policy

Loupa Limited respects your privacy and handles personal information in accordance with the New Zealand Privacy Act 2020.

What we collect

When you contact us or register interest, we collect the information you choose to provide: typically your name, email address, profession, region, organisation and message. We do not ask for, and you should not send, personal health information through this website.

Why we collect it

We use this information to respond to your enquiry, provide updates you have asked for, understand interest in Loupa education, and administer pilots and partnerships. We do not sell personal information, and we do not share it with third parties except where needed to operate this website and our services, or where required by law.

Email updates

If you consent to receive updates, you can unsubscribe at any time using the link in any email or by contacting us.

Analytics and cookies

This website uses standard website analytics to understand how pages are used, for example which pages are visited and on what type of device. Analytics are used in aggregate; we do not use them to identify individual visitors. This site does not use advertising trackers.

QR-code links

Loupa patient information pages may be reached by scanning a QR code. Page-visit statistics for these pages are aggregate only. Scanning a QR code does not identify you to Loupa or to your healthcare provider.

Third-party services

This website is hosted on Squarespace, which processes technical data such as IP addresses to deliver the site. Form submissions are delivered to Loupa by email.

Access and correction

You may request access to, or correction of, personal information we hold about you. Contact us through the contact page.

Contact

Loupa Limited, New Zealand. Use the contact page for any privacy enquiry.

Last updated: July 2026.