Reliable information patients can return to
Clinically reviewed articles and QR-linked handouts that extend the value of the specialist consultation.
The problem
Patients are often given a large amount of information during a short consultation, and much of it is hard to remember afterwards. Verbal explanations, booking letters, consent forms and generic websites rarely join up, and they are not always written for New Zealand care.
The Loupa model
Loupa Patient Education connects the consultation to reliable written information the patient can revisit at home.
- The consultation. The clinician explains the plan as usual.
- The A5 card. The patient leaves with a provider-branded A5 handout covering the essentials.
- The QR code. The card carries a QR code linking directly to the relevant article.
- The online article. Clear, clinically reviewed information about the condition, preparation, the day of the procedure, recovery and warning signs.
- Safety-netting. Every article states clearly when to contact the provider and when to seek urgent help.
What Loupa creates
Consultation information, condition explanations, procedure and surgery preparation, recovery and aftercare guidance, warning signs, frequently asked questions, and provider-branded information pathways that connect them.
Benefits for patients
- Clear language without unnecessary jargon
- Reliable clinical review and stated review dates
- Information available at home, on any device
- Better preparation and less uncertainty
- Clear guidance on when to seek help
Benefits for specialists and clinics
- Consistent information across the whole team
- Less pressure to cover every detail verbally
- A professional, branded resource patients keep
- Easier to update than printed leaflets
- Patients linked to exactly the information they need
Proven in practice
Loupa patient education is already in clinical use. Compass Surgical, an Auckland surgical practice, uses 24 Loupa-developed patient articles and six QR-linked A5 handouts across its gallbladder, hernia, and lumps and bumps series, covering the pathway from first consultation to recovery.
Read example articles
See the standard for yourself. These articles from the Compass Surgical series are published as examples of the Loupa approach:
- What Is a Hernia?
- What Are Gallstones and What Symptoms Do They Cause?
- What Are Common Skin Lumps and Bumps?
Example pathways
Gallbladder surgery, hernia surgery, skin lumps and bumps, colonoscopy and gastroscopy. Each pathway can be tailored to a provider's own processes, contact details and branding.
Interested in patient education for your practice or organisation? Visit For Specialists and Clinics.